Royal Mail Canterbury

Royal Mail Canterbury

3 1 Reviews

Public Services in Canterbury
Military Road, Canterbury Delivery Office, Canterbury, CT1 1AA
+44 (0) 8457 740 740

The Royal Mail offer a wide range of postal services for both corporate and personal use.
Tags: Just not good enough

Royal Mail Canterbury Reviews

This is for Cromwell Road Canterbury. so to do with the management at the Canterbury office.

We used to have a regular postman, who was extremely efficient as well as being friendly.

We now have different postmen all the time which has resulted in poor service. I have had to keep re-directing mail.

And the worst was me having to spend 29 minutes on the phone trying to register my complaint : I was waiting for a parcel but was out when it was delivered. The postman DID NOT LEAVE A NOTIFICATION CARD. I only discovered this when I was sent an email by a Royal Mail. I then went to the sorting office ( after having been told not to by the person who dealt with my complaint) to see if they could help. Luckily I finally found someone who did his job properly and I finally have the parcel.

It is just not good enough anymore.   
Tags: Just not good enough

Rating  3

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