Wise Moves London

Wise Moves London

1 1  Reviews


Storage & Removals in London - Acton
207-211 The Vale , Acton, London, W3 7QS
020 87490362

Wise Moves London is a storage company providing services locally. They provide storage and removals, The phone number for Wise Moves storage company is 020 87490362.




Wise Moves London Reviews


Poor After Care Service - The movers were very hard working and efficient when on site. However, when booking the service, I was told that someone would collect the boxes a few weeks after the move. The movers ended up tipping out lots of boxes so that they didn't have to come back. Furthermore, lots of items were put in the wrong rooms where they had re-used boxes from previous moves and not crossed out the original room on the boxes. This added a lot of extra stress to the move, although it did create more work for the movers too.

The movers said they would try again with a sideboard unit, when they didn't get it up the stairs the first time. They didn't bother and I was told someone would come back another time with more people. Someone did come back to do a site survey and were full of promises - we could do it this way or that way. When I chased for an answer, they then told me they couldn't move it but would get a quote from one of their contractors. I had to chase for that as well. EVENTUALLY, I got a ridiculous quote which was clearly intended to be uncompetitive. (Incidentally, my neighbours have had large items hoisted over the rear balcony, so there are possibilities).

Finally, a lamp was damaged in the move and I advised Wise Moves within 7 days, as per the terms. Again, I didn't get response and had to chase several times. When they did eventually answer, they gave me a form which was for international unaccompanied moves, and clearly states that items notified more than 30 days after delivery will not be considered (It took Wise Moves two months to send the form to me).

I would put up with so much but this is a catalogue of issues here. I have given ample opportunity for Wise Moves to rectify, however, they lost interest as soon as they had my money.  

Rating  1

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