The Watch Lab Leeds

1 1 Reviews

Jewellery in Leeds - Leeds City Centre
Bond Street Mall, Leeds Shopping Plaza , Leeds City Centre, Leeds, LS1 5ER
+44 (0) 113 245 9777
http://www.thewatchlab.co.uk

The Watch Lab offer quality watch repairs and restorations to all watches, as well as stocking a large selection of new watches.

Tags: repairs service, watches

The Watch Lab Leeds Reviews

Marty J.

5 reviews

STEER CLEAR OF THIS BUSINESS - Feel free to PM me for details on the below. Also, beware of any reviews which may have come from the owner of the company – it’s worth treating them with suspicion.

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I needed a battery replaced - I was told they would package it and send it to Seiko.

Then they rang me NINE TIMES over EIGHT WEEKS telling me SEIKO had found a fault with my watch – £149 to repair. It was the same sales call each time.

It turned out THEY HADN'T SENT IT TO SEIKO, and there was nothing wrong with my watch - THEY WERE LYING TO GET ME TO PAY FOR UNNECESSARY REPAIRS!

When, after the eighth call, I let them know in no uncertain terms that I knew they were lying, and that I STILL didn't want these repairs completed, I got a final call reporting a new fault. Investigation by Seiko themselves confirmed that somebody had taken a magnet to my watch! I eventually got a full refund.

However, the people who knowingly lied to me in those nine phonecalls still work at the Manchester branch, and the company has opened about 8 branches in just 10 years. I wonder how...
07-09-10

Tags: Watch, Watch Lab, watch repair, watches

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The Watch Lab Leeds

The Watch Lab Leeds Reviews

Marty J.