Lillies Southampton

Lillies Southampton

1 1 Reviews

Clothes & Fashion in Southampton
Civic Centre Road, Unit 28, Marlands Shopping Centre, Southampton, SO14 7SJ
+44 (0) 23 8023 8405

Lillies Southampton is a clothes shop in Southampton. They are known for offering clothes. Lillies clothes shop reviews can be added using the form below.
Tags: bad customer service, bad quality, rude staff

Lillies Southampton Reviews

The customer service at this store is absolutely atrocious.
I attempted to exchange a top that had a stain on it two days after I bought it, it still had the label on and I still had the receipt from when I bought it. Not only did the manager refuse to exchange the top, he called me a liar and claimed I had washed the top and put the label back on. He then proceeded to insult me by implying I was stupid for buying the top like that in the first place. I am absolutely appalled and disgusted that any store manager would treat his customers like that and I am very upset that I lost almost £18 because I was refused an exchange for a top that was already damaged. I will never visit this store again and would definitely recommend no one else does either.   
Tags: bad customer service, bad quality, rude staff

Rating  1

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