Impressive website and shop. Unfortunately instead of the flowers that were ordered, we received a vastly overpriced bunch of inexpensive flowers (and we normally embrace the whole designer flowers ethos) that wilted surprisingly quickly. Rang to inform Paul Thomas of the misunderstanding and was told the manager would get back to us the next working day - I'm still waiting for that call a week later. A friend who wanted to have them do her wedding flowers has since changed her mind. Sadly disappointing.