McAree Brothers

19 Howe Street
Edinburgh EH3 6TE
+44 (0) 131 558 1747

1.0 out of 5.0

Based on 1 review

  • Neighbourhood: New Town
  • Type: Clothes & Fashion
  • Keywords: knitwear, textiles
  • Nearest Transport: Waverley (Edinburgh) (0.34 mi), Edinburgh Waverley (0.34 mi), Edinburgh Haymarket (0.94 mi)
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September 06, 2011

My title sums it up. I am a novice and brought a pattern book with me when buying wool I had reserved to confirm it was correct. The woman who served me was most unhelpful and I was left feeling disappointed at the lack of helpfulness. The only pearl of wisdom she shared was that my purchase could not be returned. I thought no biggie since I showed her my book and she sent me on my way with what turned out to be the wrong wool!! Policy is policy but I was infuriated when I returned to the shop an hour later and very same woman said she wondered why I was buying 4 ply with a double Knit pattern. But she never thought to ask?! This may seem like basic information to an avid knitter but a beginner should beware in this shop. They did, however, refund my money. I will spend it in John Lewis where they are very helpful.

Keywords: Unhelpful

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