not a great agency
May 14, 2008
this agency seems to be all about the colour of your money and not about service-to get you into a property-- granted they are a help but once they take a holding deposit you are kept hanging on a string and have to chase up yourself on everything.once that holding deposit is in you are held to ransom.
in one case a friend of mine was offered a assisted deposit scheme from the local council--the whole idea of this is so the council are paying your deposit to save the person needing a flat having one to find themselves--the council offer the deposit but yet the potential renting person has to find the deposit themselves after all-till the council coughs up the money
and pays the agency--the agents then are supposed to pay the person renting back the refund by cheque-thus the whole issue of having an assisted deposit is bypassed as you've to pay upfront to the agency.
it is really unacceptable--as for the previous review below @headed--good selection of properties" it has been written by a member of the agencys own staff so no wonder they are blowing their own trumpet about how good they are.surely this must be regarded as unethical under the national association of estate agents terms of practice which this agency is supposed to be a member of.be warned.
also they charge the extortionate fee of #58 for a credit check then another 58 for your guarantors
which in effect costs them #2 from experian credit reference agency.
as stated its a real lets see the colour of your cash agency
also despite paying their holding deposit the advert for the same flat was stuck in the shop window for two weeks
i believe they will try to re-let even after a bid is in.