Personally I prefer hot coffee...
June 05, 2009
I work right around the corner from this joint, and occasionally venture in there when I get bored of the regular coffee outlets, just to see if things might have improved. Whilst the place itself is a good hangout, run by trendy chiselled looking staff, as far as the coffee goes I always leave disappointed.
For a start, its insanely expensive. I just paid £2.70 for a so called "large" cappuccino (so, normal size then..). £2.70 is a lot. I mean, you can get lunch for that. So I'm thinking, this is going to be up there in the great pantheon of cappuccinos right? The best you've ever tasted? Wrong...
First of all, I'm made to wait at least 5 mins before someone takes my order (while an idle member of staff seems happy to just sit and drink his own coffee as if to taunt me!). There is achingly hip music playing, even at this early hour of 9:30, but played at a volume which makes communicating with the staff a significant challenge.
They ask me if I want sugar. Now, even if I did - which incidentally would be ridiculous as coffee is a bitter drink and if you want a sweet coffee you would clearly go staright to Starbucks to order some foam topped monstrousity - surely sugar is something the customer would add themselves to suit their taste? Anyway, after another 5 minutes the unholy cup appears, I part with my £2.70, and land at my desk to take the first sip..
They have sugared my coffee. Worse still the coffee is only 'tepid'. It tastes like some kind of ghastly beverage you would buy from a motorway service station and drink from a polythene cup, and for this, my drinking pleasure, I have wasted 10 minutes of my life (not to mention another 10 writing this review). And £2 frickin '70!
Come on guys, sort this out!! Its time to cut the hipster nonsense and get back to basics - turn the music down, acknowledge the customer, take the order correctly, set a fair price, deliver the drink HOT and inside 90 seconds. These are all the things that places like Pret get right and that's why people go back again and again even though they are an unfashionable 'big company'.
Here endeth the lesson...
Tags: coffee, cafe, internet, hipsters, soho, milk, disappointment