Tipped

Never again...

August 28, 2008

I've used chasbikes for the last year or so, but never again, today really was the last straw.

I've always found the chap who runs the place pretty rude and abrupt. I've got used to the complete lack of customer service, basic things like a call to let you know if they have or haven't bothered fixing your bike when they said they would. I've put up with it up until now as the location is really convenient as i can easily pop there from work.

However not any more. After having a new set of rear brake pads fitted by them 2 months (about 300 miles) ago, I noticed a strange noise coming from the back brake and discovered that there was absolutely nothing left of the rear pads and that the disk was now scored. I took my bike back to chasbikes expecting them to put right what was obviously something faulty with the pads they provided or the way they were fitted, and maybe an apology (ha yeah right). No such luck they came out with crapy excuse after crappy excuse and stuffed me for £130. Then to top it I got a call from them about an hour after I picked up the bike to tell me that the mechanic had forgotten to do up some of the bolts!!

Anyway I hope that this review lets you know what you're in for when you go there. One thing is for sure though.....

...you wont be finding me there!!